Refund policy
REFUND POLICY
All products sold are digital downloads. Due to the nature of digital goods, all sales are final and non-refundable once the file has been accessed or downloaded.
14-Day Limited Exception
A refund may only be considered within 14 days of purchase if:
- The file is proven to be defective or corrupted
- You received the wrong file
In these cases, we reserve the right to:
- Replace the file
- Provide a corrected version
- Or issue a refund at our discretion
No Refunds Will Be Issued For:
- Change of mind
- Accidental purchase
- Lack of knowledge, skill, or required software
- CNC machine or 3D printer incompatibility
- Improper scaling, orientation, or user setup errors
- Failure to read the product description before purchase
Support Comes First
If you experience any issue, contact us before requesting a refund. We will make reasonable efforts to help resolve the problem.
By purchasing, you agree to these terms.